1. These are the booking terms and conditions of the City of Coventry
Swimming Club, C/O The Alan Higgs Centre, Allard Way, Coventry, CV3 1HW.
2. BOOKING. Your contract is with " City of Coventry Swimming Club "
(hereinafter referred to as COCSC"). By asking us to confirm your booking you are liable to be
regarded to have read and are agreeing to these terms and conditions. Bookings are only accepted on a City of
Coventry Swimming Club booking form. This must be signed by the parent. The parent is responsible for
making all payments. Any terms that you suggest or other terms and conditions are excluded from the contract
unless expressly accepted by COCSC in writing. The booking form must then be forwarded to COCSC, together with
full payment for the camp/training day per person. Once COCSC have received your booking form and all
appropriate payments, COCSC will, subject to availability, confirm your camp/training day by issuing a booking
confirmation. Please check this confirmation carefully as soon as you receive it and raise any queries
3. YOUR CONTRACT. A binding contract between us only comes into existence when we
dispatch our confirmation to you. This contract, and all matters arising of it, is governed by English
4. PAYMENT. Full payment per person must be paid before COCSC confirm your camp/training
day. After COCSC have dispatched confirmation no further reminders will be sent. If payment is not
received in full and on time, COCSC reserve the right to treat your booking as cancelled by you. You may
pay by cheque (UK Bank or Building Society); Sterling Bankers Draft or Cash (Sterling). All payments
must be made to “City of Coventry Swimming Club”. COCSC reserve the right to charge
£25 to cover our administration costs for any dishonoured cheque.
5. CHANGES BY YOU. Should you wish to make any changes to your arrangements after
they have been confirmed, you must advise COCSC in writing. Whilst COCSC will endeavour to assist, COCSC
cannot guarantee to be able to meet any such requests.
6. CANCELLATION BY YOU should be confirmed in writing to COCSC, sent to the address
stated in Clause 1, or by email. In the event of a cancellation of the booking by you within 3
days of the camp/training day you will remain liable to pay the full amount. The period before the
camp/training day will be determined by the day your written cancellation is received by COCSC.
7. CHANGES BY COCSC. It is sometimes necessary to make alterations to the itenary
and other details both before and after bookings have been confirmed. COCSC reserve the right in our absolute
discretion to do so. Although most changes will be minor ones, it may be necessary to make a significant
change. Classifications of significant change: Change of Coach, Assistants, Mentor or Venue. All other
changes are treated as ‘minor’ changes. If it is necessary to make a significant change before the
camp/ training day, COCSC will advise you as soon as is practicable.
8. CANCELLARION BY US. Very occasionally, it may be necessary to cancel a camp/training
day. COCSC must reserve the right to do so. However, COCSC will not cancel within 2 weeks of the camp/training
day unless you have failed to make a payment in full or on time, or we are forced to do so as a result of
circumstances outside our control. Where your camp/training day is cancelled other than due to your default in
payment, COCSC will offer you the choice of attending an alternative camp/training day of a comparable
standard, if available, or receive a full and prompt refund of all monies you have paid to COCSC.
9. “FORCE MAJEURE”. COCSC regret we cannot accept liability or
pay any compensation where the performance or prompt performance of our contractual obligations is prevented
or affected by reason of circumstance amounting to “force majeure”. In these booking conditions,
force majeure means any event which we the supplier of service in question could not, even with all due care,
foresee or avoid. Such events may include war or threat of war, government restrictions or the exercise of
government authority, riots, civil strife, terrorist activity, industrial disputes, natural or nuclear
disaster, adverse weather conditions, fire and other similar events outside our control.
10. OUR LIABILITY TO YOU. COCSC accept responsibility for ensuring that all
parts of our contract with you are properly performed. This applies except where any failure to perform, or
improper performance is due to: your own acts and/or omissions, or those of a third party not connected with
the provision of your camp/training day and which were unforeseeable or unavoidable, or an event which either
ourselves or the supplier of the services in question could not have foreseen or forestalled, even with all
In the case of loss and/or damage, to and/or of personal possessions (including money) COCSC are in no way
11. COMPLAINTS. In the unlikely event that you have any reason to complain
you must write to us with full details of your complaint within 5 working days of the end of your
camp/training day. COCSC regret we cannot accept liability in relation to any complaint which is not
notified entirely in accordance with this clause.
12. SPECIAL REQUESTS. If you have any special request, please clearly note it on your
booking form. Although COCSC will endeavour to meet any such requests, COCSC regret we cannot guarantee any
request will be met. Failure to meet any special request will not be a breach of contract on our part. If you
have any medical problem, or disability which may affect your participation, you must advise us in writing at
the time of booking, giving full details. If COCSC feel unable to accommodate your particular needs, COCSC
must reserve the right to decline/cancel your booking.
13. BEHAVIOUR. COCSC expect all our clients to have consideration for other
people. If, in our opinion, or in the opinion of any other person in authority, you behave in such a way as to
cause distress, danger or annoyance to any third party, or damage to property, we reserve the right to
terminate the camp/training day of the person concerned without notice. In this situation, COCSC’s
responsibilities towards that person (including any pick up arrangements) will immediately cease and COCSC
will not be responsible for meeting any costs or expenses that may be incurred. COCSC will not make any
refunds or pay any compensation.